Ops Starter Kit: Fillable Incident Response for Small Teams — $14
When an incident hits, the plan you wish you had is the one you fill in during the outage. This kit is the other kind: a fillable incident response plan, a severity matrix with teeth, tabletop scenarios to rehearse on, and comms templates your team can send without thinking. Open it, fill the blanks once (about 20 minutes), and the plan is ready before the pager fires.
What's inside
- Fillable IR plan — roles, on-call chain, comms channels: fill once, keep current.
- 3-level severity matrix — SEV1 pages a human at any hour; SEV3 never does. Give the levels teeth.
- Tabletop scenarios — rehearse the outage before it rehearses on you.
- Comms templates — status page, customer email, exec update: send-ready under pressure.
Who it's for
Small teams (2–20 people) with no dedicated ops role — the on-call person is also the person who ships features. If your "incident process" is a wiki page nobody has edited since last year, this is the 20-minute fix.
Format & price
PDF + fillable templates. $14. Volume 2 ($27) covers the on-call rotation side: escalation policies, handoff templates, and the 2AM test.
One page per template. No filler, no vendor pitches — templates you'll actually fill in.